Burger King Late Order Cancellation and Lack of Communication

profile
June 20, 2023 11:14 pm
50

I placed an order from Burger King on Getir at 20:38, and at 22:25, they informed me that my order had been canceled. This company should have informed me upfront that my order would be canceled so late. There is no respect for the user/customer when no information is provided. I have been waiting for my food for almost 2 hours, feeling like an incompetent person. Such indifference and lack of concern are unacceptable. I will definitely file a complaint against whoever is responsible at the branch and for order tracking. Neither I nor anyone I know will pass by Burger King anymore. Rest assured that I will share this terrible experience in detail with everyone in my circle.

June 23, 2023 4:21 pm (2 days after complaint)

Dear Sir/Madam, We have contacted our customer regarding complaint number 25162919 and provided the necessary information. We present this for your information. Sincerely, Burger King Customer Service

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Burger King Order Arrived Cold After 2 Hours

profile
November 05, 2024 9:55 pm
92
Burger King Order Arrived Cold After 2 Hours
Burger King Order Arrived Cold After 2 Hours
Burger King Order Arrived Cold After 2 Hours
Burger King Order Arrived Cold After 2 Hours
1
Nur is completely dissatisfied with the result

My Hungry Wait for Burger King Order Gone Wrong

profile
July 25, 2023 1:27 am
68
1
Yurtan is completely dissatisfied with the result

Burger King's Disappointing Delivery Service

profile
May 17, 2023 4:03 am
32

Incomplete Burger King Order via Getir

profile
October 16, 2024 5:36 pm
95
1
Melis is completely dissatisfied with the result

Incomplete and Stale Order from Burger King via Getir

profile
November 06, 2024 1:30 pm
103
Incomplete and Stale Order from Burger King via Getir

Video Complaints

Report a Similar Issue