On September 28, 2025, at 19:45, I placed an order at the Burger King Forum Kapadokya Nevşehir branch with order number fyu2025001445420. I paid 390 TL for my order by credit card. However, my order was never delivered.
In addition, I received a system notification stating that my order had been delivered, but I did not receive anything. After this issue, I tried to contact both the restaurant and customer service, but I could not get any response.
To resolve my grievance and prevent further loss of trust, I request a full refund of the amount I paid. I expect an urgent solution to this matter.
On October 29, 2025, at 12:22 PM, I made a payment by debit card at the Burger King Eyüp Meydan branch for my order. However, even though the payment was completed, I never received the product I ordered. I tried to speak with the staff at the branch, but no one took responsibility or offered any h...
On September 28, 2025, at 18:59, I placed an order through Yemeksepeti from the Burger King Başakşehir branch to my İkitelli address. Even after more than an hour, my order was not delivered. Moreover, this is not the first time—almost every order I place faces the same delay and causes me inconveni...
On September 14, 2025, around 23:10, I placed an order at the Burger King Karaağaç branch using my credit card (Order No: 1145). Unfortunately, I experienced a serious issue with this order. The food was not delivered immediately after being prepared and was only brought to me later. When I got hom...
On October 31, 2025, I visited Burger King and placed an order, paying ₺1,220 with my bank card ending in 4054. The payment was deducted from my account, but shortly after, due to a system error, my order was canceled, and no product or service was provided. The branch staff told me, “The money will...
On September 14, 2025, at 20:13, I placed an order from the Burger King Esenyurt Meydan branch (Order No: 3346). My order was incomplete, as the double cheeseburger and drinks were missing. On top of that, the lettuce in the chicken burgers was spoiled. This is not the first time there have been pr...
Comments