I rented a 2024 Renault Clio through the Budget app from Antalya Airport between August 1, 2025, and August 8, 2025. I returned the car on August 5, 2025, without any damage or additional charges. However, the total amount of ₺22,504 has still not been refunded to my international Mastercard account...
On July 30, 2025, at around 09:30–09:50, I went to the Budget office at Rize-Artvin Airport to rent a car under reservation number 6955168. I wanted to use my free rental days earned through your loyalty program (1 free day for every 10 days rented). However, the office staff told me, “This is a fra...
On February 16, 2025, I rented a Renault Clio from Budget’s airport branch. The next day, February 17, 2025, the car would not start. I immediately called roadside assistance, and after their inspection, they reset the warning light and got the car to start again. However, an hour later, the same is...
On February 7, 2025, I rented a car from Budget's Sabiha Gökçen office. The vehicle, an **Opel with license plate 34 *3, was picked up around 8:00 PM, and within two minutes of driving to Viaport Kurtköy, the car displayed a “Check Tire Pressure” warning. Since I’ve seen similar alerts in my own ca...
I canceled my car rental reservation through Budget.com.tr, yet no refund has been issued. This is completely unacceptable—I canceled the booking within an hour, yet the system claims that no refund is available. Budget is a major company, yet its website is faulty, unclear, and misleading. It tric...
I rented a car from Budget in Switzerland, and when I picked it up, I recorded a video of its condition. However, I didn’t film the underside of the car. When I returned it—fully cleaned and in the same condition—I was unfairly accused of causing scratches underneath. I know for a fact I didn’t do t...
I booked a Ford Kuga rental from Budget at Sabiha Gökçen Airport, but when I arrived, they told me they didn’t have the car and could only offer me a Chery instead. The two cars are not even close in quality, so I insisted on getting the Ford Kuga I had reserved. Instead of trying to help, the staff...
On 01/11/2024, I rented a car from Budget, and the next day, just a few hours before I was due to return it, the car began leaking water from the front. Although the temperature gauge stayed normal, I parked safely, checked the situation, and called the number provided. I explained the issue, noted ...
I rented a car from Budget on October 25, and while driving out of town, I received a “Low AdBlue” warning. After the message appeared multiple times, I looked up the issue and realized it could cause serious problems if left unresolved. I immediately called Budget’s customer service, and they advis...
Renting a car from Budget's Makkah branch in Saudi Arabia, I returned it without any problems. When I got back to Turkey, I saw they charged my card twice—once for ₺700 and then for ₺5600—without any explanation. Though they are taking money from my account without explanation or justification, I ha...
My wife and I rented a car for five days from the Montenegro Podgorica Airport Budget office on 04.03.2024. The car rental process was made through the Booking Application, not on its page. A rental fee of 103 Euros was paid for the reservation made through the Application, all-inclusive. However, 1...