The car that I rented from Budget Car Rental broke down. I called for a tow truck, but the company didn't send a replacement car or help me in any way. I was abandoned by a company and left in the middle of the street with my dog and things. It was already midnight, and I had to figure out how to get home. My house was far away, and since it was Saturday, no taxi would take me. I was left feeling angry and hopeless. I couldn't believe how good the service was at Budget Car Rental. They left me stuck with no way out, which is totally unacceptable. I now have a very bad opinion of the company because of this, and I won't recommend them to anyone. I want Budget Car Rental to take responsibility for what they've done and give me a good answer to this problem.
During my overseas trip in June, the deposit for the car we rented from Budget has still not been refunded to my bank. When I contacted customer service about the process, I was told I would receive a response within two weeks. However, more than a month has passed and there is still no solution. To...
On January 6th, 2024, the car I had rented from the Budget Istanbul Airport office experienced a breakdown on my way back to the airport, resulting in me missing my international flight. The entire day was consumed by arranging for the car to be towed to the service center and securing a replacement...
I rented a car from Budget at the Montenegro Airport, and they blocked a deposit amount on my credit card at the time of rental. I was told this amount would be refunded to my account within 30 days. However, that promise was not kept — my money was not returned. I reached out to customer service m...
About 5–6 months ago, I rented a car from Budget in Dubai and paid around ₺8,000 for the rental. When I returned the vehicle, I also paid an additional ₺6,000 or so to cover parking and penalty fees, which I was told closed out my entire rental. The car was returned without damage, and everything se...
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