I recently rented a car from Budget. I made a reservation and paid with my credit card ahead of time. But my plans changed, and I had to bring the car back sooner than I had planned. I asked for a refund on the days I didn't use, but they said no. They said they could take the car back, but there would be no refund. I'm not sure if this goes against my rights as a consumer. I don't understand why this is happening, especially since I thought I could trust this company. Unfortunately, I was wrong, and I can't recommend renting a car from Budget in Turkey. As a customer, I think I should be able to get a refund for services I didn't get, and I'm disappointed that Budget car rental didn't do this.
I canceled my car rental reservation through Budget.com.tr, yet no refund has been issued. This is completely unacceptable—I canceled the booking within an hour, yet the system claims that no refund is available. Budget is a major company, yet its website is faulty, unclear, and misleading. It tric...
I prepaid for a car rental through the Budget.com website in June 2024 for my trip to Lesbos. Unfortunately, a week before the trip, our plans were canceled. Even though I had the right to cancel without a penalty up to 24 hours before the rental, I couldn’t cancel the booking or get a refund. Budge...
On May 13, I rented a car through Budget’s website for 5 days, to be picked up at Tivat Airport in Montenegro. I paid in advance via their website, but when I arrived to collect the car, they demanded payment again. Despite showing proof of my original payment, I was told, “That payment doesn’t conc...
I rented a car from Budget for eight days, and the experience was a complete disappointment. The first vehicle, a Toyota Corolla, was fine on the first day since I didn’t drive it. However, on the second day, I noticed a strange noise from the front left tire when turning the steering wheel. I immed...
About 5–6 months ago, I rented a car from Budget in Dubai and paid around ₺8,000 for the rental. When I returned the vehicle, I also paid an additional ₺6,000 or so to cover parking and penalty fees, which I was told closed out my entire rental. The car was returned without damage, and everything se...
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