On February 16, 2025, I rented a Renault Clio from Budget’s airport branch. The next day, February 17, 2025, the car would not start. I immediately called roadside assistance, and after their inspection, they reset the warning light and got the car to start again. However, an hour later, the same issue happened, and the car wouldn’t start.
I then requested a tow truck and a full refund, as the car was clearly unreliable. Now, I have been waiting for the tow truck for over two hours, which is extremely frustrating. Budget needs to take responsibility for this faulty rental and process my refund immediately. I expect a resolution without further delays!
On August 23, 2025, I rented a Renault Clio for 4 days from Budget at Podgorica Airport (Reservation No: 2948-9900-TR-6). I paid a total of ₺10,003.50, and at pickup, €1,573 was charged as a deposit. I was told the deposit would be refunded upon return, but I am still waiting. I faced serious proble...
On 01/11/2024, I rented a car from Budget, and the next day, just a few hours before I was due to return it, the car began leaking water from the front. Although the temperature gauge stayed normal, I parked safely, checked the situation, and called the number provided. I explained the issue, noted ...
I rented a 2024 Renault Clio through the Budget app from Antalya Airport between August 1, 2025, and August 8, 2025. I returned the car on August 5, 2025, without any damage or additional charges. However, the total amount of ₺22,504 has still not been refunded to my international Mastercard account...
I rented a car from Budget at the Montenegro Airport, and they blocked a deposit amount on my credit card at the time of rental. I was told this amount would be refunded to my account within 30 days. However, that promise was not kept — my money was not returned. I reached out to customer service m...
Hello, I was involved in an accident with my 2023 Renault Clio, and I took my vehicle to the Renault authorized service about two months ago. However, since then, I still have not received my car back. Even though more than two months have passed, the repair process is still ongoing, and I have not ...
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