I haven’t been able to access my BTC Turk account for the past 24 hours, and there’s no one to help me. I’m being forced to deal with automated responses, and the system keeps kicking me out. I’m not receiving any codes when I try to log in, and due to your inadequate infrastructure, I haven’t been able to make any transactions. Despite all this, no one has called or taken any action to resolve the issue. This lack of response is unacceptable, and it's starting to make me question the security of the platform. I need immediate assistance.
My BTCTurk account was closed at my request, but now I’ve been unable to access it for 5 days. Despite sending multiple messages, no one has resolved the issue or reactivated my account. I am requesting immediate communication and action to have my account reactivated. This delay is unacceptable, an...
I’ve been trying to access my BtcTurk account for months, but I keep getting blocked at the login step because the platform asks for a verification code sent to my email—but no code ever arrives. Without that code, I’m completely locked out of my account. I’ve sent multiple emails to d***@btcturk.c...
It’s been five days since I lost access to my BtcTurk account, and I’m still completely in the dark. I can’t reach anyone—no proper support, no updates, no answers. My messages are now being outright ignored. I feel abandoned and helpless, with ₺100,000 stuck in my account and no way to even confirm...
I can’t log in to my BTCTURK account. After entering my password, I receive an SMS code, which works fine. However, the system then says a verification code has been sent to my email to register the device. Despite checking my inbox, spam, and trash folders multiple times, I never receive the email....
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