It’s been five days since I lost access to my BtcTurk account, and I’m still completely in the dark. I can’t reach anyone—no proper support, no updates, no answers. My messages are now being outright ignored. I feel abandoned and helpless, with ₺100,000 stuck in my account and no way to even confirm if it’s still there. This is my hard-earned money, and I deserve to know what’s going on.
BtcTurk’s lack of communication is unacceptable. Not even a single phone call or message has been returned. How can a financial platform function like this? I need urgent support and immediate access to my account. I’m tired of being ignored. Someone from BtcTurk must contact me now and fix this.
My BTCTurk account was closed at my request, but now I’ve been unable to access it for 5 days. Despite sending multiple messages, no one has resolved the issue or reactivated my account. I am requesting immediate communication and action to have my account reactivated. This delay is unacceptable, an...
I haven’t been able to access my BtcTurk account for two full days. When I contacted support, they told me someone would call me back—but no one has reached out since. I’m starting to suspect that my account may have been accessed by someone else without my permission, and I had no choice but to req...
I deposited funds into my BTCTurk account, but it's been over an hour, and the money still hasn't shown up in my account. I immediately sent an email to report the issue, but there has been no response. Additionally, BTCTurk doesn't have a phone number for direct support, leaving email as the only c...
It’s been four days and I still can’t access my BtcTurk account due to so-called "security measures." Every time I try to resolve the issue, I’m asked to submit documents. I’ve done that—multiple times. But they keep rejecting my submissions without giving a clear reason. Then they ask me to resubmi...
For the past two days, I haven’t been able to access my BtcTurk account due to a so-called “security reason.” Support told me someone would call—but no one has contacted me since. This started after I accidentally sent money to the wrong wallet. Now my account is blocked, and I’m left in the dark wi...
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