I mistakenly sent ETH (Ethereum) via the Base network to my BTCTurk account as USD (Tether or another stablecoin). Since this network is not supported, I immediately contacted support. They claimed a recovery process was initiated weeks ago, yet I have received no updates or any indication that my funds will be returned.
Whenever I reach out for an update, I get the same response—to simply wait. But how long am I supposed to wait? This is my money, and I expect a solution. BTCTurk, stop delaying and return my funds immediately!
I have been a BTCTURK user for years, but my recent experience has been extremely frustrating. I transferred USDT from another exchange to my BTCTURK wallet, but due to using the wrong network, the funds did not appear in my account. For the past two days, I have been receiving the same generic res...
I transferred Aptos USDT from another exchange to my BTCTURK wallet, but because the Aptos network is not supported, my funds did not arrive in my account. Instead of providing a solution, BTCTURK outright refused to recover or return my money. Their response was shocking: "Since the deposit was ma...
I mistakenly sent 384 USDT via the Solana network from my Binance account to BTCTurk. However, since BTCTurk does not support USDT on the Solana network, the funds did not arrive. I immediately contacted both platforms to request the return of my funds. Unfortunately, neither provided a timeline, re...
It’s been five days since I lost access to my BtcTurk account, and I’m still completely in the dark. I can’t reach anyone—no proper support, no updates, no answers. My messages are now being outright ignored. I feel abandoned and helpless, with ₺100,000 stuck in my account and no way to even confirm...
Hello, I transferred APT coins from another exchange to my BTCTURK wallet, but I later realized that BTCTURK does not accept APT as USDT—they only accept APT in its original form. Now, my funds have disappeared, and I have no idea where they went. When I contacted support, they simply told me I dep...
Comments