Indicator on My New Brita Jug Isn't Working

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Mert
April 13, 2023 9:31 am
240

My Brita jug's indicator isn't working, despite the fact that I only recently purchased it from them. I'm not sure how much filter life is left, and the water is starting to taste strange. This was not what I expected from a new, long-lasting purchase. I'm at a loss for what to do, and I won't place my second order until this problem is resolved. I expect customer service to resolve this issue as soon as possible, or I will stop using their products. I need to know how much time my filter has left on it, or else what's the point of having a jug in the first place? It's infuriating to have spent money on something that doesn't work properly.

April 13, 2023 11:43 am (2 hours after complaint)

Hello, Thank you for your message. First of all, we kindly ask you to read our company's Disclosure Statement to be informed about the processing of your personal data provided to us by contacting us. A response has been provided regarding your complaint. Best regards, BRITA Turkey

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