Are Boyaa Poker chip purchases refundable after errors?

Yesterday at 10:05 PM, I purchased in-game chips worth approximately $58 using my debit card on the Boyaa Texas Poker app. Although the payment was successfully charged to my card, the chips were not credited to my account. My in-game username is Ömer g*, and my ID number is 165***. I have experien...

Today, I made three separate payments using my debit card in the Boyaa Poker game. Within the last 20 minutes, despite depositing a total of approximately $46, the chips I purchased were not credited to my account. I have receipts and transaction records for all of these payments. Despite this, no ...

On October 3, 2025 and October 6, 2025, I purchased chips with my credit card in the Boyaa Turkey Texas Poker game. In both transactions, my bank was charged 975.51 TL and 929.90 TL respectively, and both payments appeared successful. However, the chips were not credited to my account. My account de...

I purchased 9.99 USD worth of chips twice in Boyaa Poker, but the chips were not credited to my account. I want this issue to be resolved. In my previous purchases, the chips were credited instantly, and I have payment receipts for these transactions. Why are customers being put at a disadvantage l...

I made two purchases of $3 in Boyaa Poker, but the game currency I bought did not arrive in my account. I have been trying to resolve this for two days, but nothing has happened. The money has been deducted from my account, but I did not receive my chips. Please refund my money or send the chips I ...

I am submitting a complaint regarding chips not being credited to my account after purchase and requesting a refund. I purchased $4.99 USD worth of chips for my account ID: 18454245 under order number GPA.3363-4793-2092-87987. The payment was successfully completed, but the chips were not delivered...

I bought chips in Boyaa Poker, the money was deducted, but the chips were never added to my account. Please either refund my money or load the chips. Or just issue a refund. This is a game we enjoy playing, so please fix this. It happened yesterday. My chips still haven’t arrived. What kind of gamin...

I can’t buy chips on Boyaa Poker! I’m unable to purchase chips. It says “RC not allow.” Please help. I can’t play the game because I don’t have any chips. The support line doesn’t work, and I keep receiving automated responses. I’m requesting a real solution to my problem.