Some players report cases where payments went through but chips never appeared in their account, and then they request either the chips to be credited or a refund from support.
If the chips didn’t load after purchase, you should submit a detailed support request immediately with your transaction receipt and purchase details.
Also consider requesting a refund through the platform you bought them from (Google Play/App Store) if the developer doesn’t resolve it.
If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.
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