If Botim has blocked your calls and you cannot make or receive them,
Check your account first;
• Verify:
– Your Botim account is active and not restricted
– Your internet connection is stable
– Botim has permission to use your microphone
– The person you are calling has not blocked you
• Try:
– Restarting Botim and your device
– Switching between Wi-Fi and mobile data
– Updating Botim to the latest version
– Checking whether calls work with another contact
Gather evidence;
• Save screenshots showing:
– Any call-blocking or restriction message
– Failed calls and error messages
– Your account status
Contact Botim support;
• Request:
– A review of any call restriction on your account
– Restoration of calling access
– An explanation of why your calls were blocked
If Botim does not restore your calling access, consider filing a complaint on Xolvie to pursue a resolution.
