Unjust $120 Charge for Alleged Damage After Booking.com Stay

After an 8-day stay at a property in Los Angeles booked through Booking.com, I was shocked to find a $120 charge on my credit card for allegedly damaging a chair. This accusation is baseless, as I left the property in the same condition it was provided.

I strongly believe this is a misleading and unfair charge. There was no prior communication or evidence provided regarding the supposed damage. Booking.com must ensure transparency and protect customers from such questionable practices by their partner properties.

I demand a full refund of this unauthorized charge and expect Booking.com to investigate this matter thoroughly. Customers should not have to deal with baseless accusations and unexpected fees.