On March 17, 2025, I discovered a 634.88 EUR (₺26,178.35) unauthorized charge made to my World Card under the name BKGHotel at Booking.com*. What’s alarming is that no 3D Secure notification, no message, no verification request—nothing—was sent to me before this massive transaction occurred. It was done without my knowledge or consent.
This charge was pulled from my virtual card, and upon noticing it, I immediately contacted my bank. They canceled my card and internet banking access and reissued new credentials. I also filed a transaction dispute. However, I was told the dispute process could take anywhere between 50 to 200 days, which is completely unacceptable given the size of the unauthorized amount.
This breach shows a serious failure in the bank’s and Booking.com’s security protocols. If a transaction of this size can be approved without any customer verification or warning, how are we supposed to feel safe using our cards? I firmly believe the bank is at fault for its lack of security, and I intend to pursue legal action against both the bank and Booking.com.
I’ve already filed a complaint with the public prosecutor’s office and will continue to share updates on the progress of this case. To anyone else who’s gone through something similar—you are not alone. Let’s hold these companies accountable.
Hello, on April 2, 2025, an unauthorized charge of €396 (around ₺13,700) was made on my credit card under the name BKG*Hotel at Booking.com, without my knowledge or permission. I did not make this transaction and was not booking any accommodation at the time. I immediately contacted Yapı Kredi Bank...
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
I just discovered an unauthorized charge of €314.65 (₺ equivalent) from a place called BKG Hotel through Booking.com. I never made a reservation at this hotel, never received any confirmation, and had absolutely no knowledge of this transaction. Yet somehow, this charge is now pending on my bank acc...
On May 3, 2025, at exactly 2:28 AM, €340 (about ₺12,000) was withdrawn from my credit card by a charge labeled “BKG Hotel”—without my knowledge or authorization. I was asleep at that hour and did not initiate any transaction whatsoever. I immediately reported the unauthorized charge to my bank and t...
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