I booked a stay at Hostel Van Gogh through Booking.com for the dates of June 13th to June 15th. Unfortunately, the charge on my credit card was much higher than the price I was quoted for the reservation. It's frustrating that both the hostel and Booking.com have been unresponsive and unwilling to offer a refund for this issue. It feels incredibly frustrating - we're unable to reach anyone, and Booking.com is unwilling to reimburse the excessive charge.
I made a reservation for a hostel in Stockholm through Booking.com. However, after my stay, I discovered that Booking.com had charged my credit card an additional amount that was almost equal to the entire cost of the reservation. I have contacted Booking.com customer service multiple times and pro...
On July 30, I experienced a serious issue with my reservation at Oslo K7 Hostel booked through Booking.com. My booking was made with a free cancellation option and was still active when I discovered that the hostel had charged $255.47 to my credit card on July 27 without my consent, using my stored ...
On June 4, 2025, my VakıfBank credit card was charged $891.10 through Booking.com Amsterdam, completely without my knowledge or authorization. I had no active reservation, have never planned a trip to Amsterdam, and do not even hold a valid Schengen visa. This is a clear case of unauthorized use of ...
On June 12, my credit card was charged €2,060.81 through Booking.com without my knowledge or consent. I did not make any reservation or authorize this payment. The moment I noticed the transaction, I contacted my bank and filed a dispute to block or reverse the charge. However, I have been unable to...
I made a hotel reservation through Booking.com, but the property later contacted me directly, stating there was an issue with the room and asked me to cancel the booking. After confirming this via WhatsApp, I canceled the reservation as requested. However, Booking.com has not issued my refund, and ...
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