Booking Number: b17491550
Rental Dates: 05.08.24 - 12.08.24
We rented a car through Booking.com with a 1000 Euro deposit. Despite returning the car on time, it’s now been three months, and the deposit still hasn’t been refunded. Attempts to reach customer service have been frustrating—calls go unanswered, and each time we’re told it’s “with accounting,” which appears to be an empty promise. This has been an exhausting ordeal, and I’m disappointed with the lack of transparency and support. Booking.com, please prioritize resolving this issue and returning our deposit without further delays.
In August 2024, I rented a car through Booking.com for my trip to Lesbos. I returned the vehicle on time, with no damage, a full tank of fuel, and all conditions met. However, the €350 deposit taken at the start of the rental has not been refunded. I have contacted Booking.com’s customer support mu...
On November 22, 2024, I rented a car from Record GO in Madrid, Spain through Booking.com (Reservation Number: 713664288). At the time of rental, I was charged a €900 deposit, which was supposed to be refunded upon returning the vehicle. Today is February 5, 2025, and I still have not received my de...
I rented a car through Booking.com, and the rental company they directed me to took a 600-euro cash deposit when I picked up the vehicle. Upon returning the car, they assured me that the deposit would be refunded via bank transfer. However, I never received the refund. When I followed up, they shoc...
In May 2025, I rented a car in Switzerland through Booking.com. As part of the rental agreement, I was charged a ₺10,000 deposit. I returned the vehicle on time and in perfect condition, with no damages or issues whatsoever. Despite fulfilling all responsibilities on my end, my deposit has not been ...
Between September 5–12, 2025, I rented a car through Booking.com from Payless at Podgorica Airport (Reservation No: 671493738). I returned the vehicle on September 12 without any issues, and the return inspection report confirmed that the car had no damage or missing items. I received the official r...
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