Gülcan

Verified

Member since January 2017

Complaints

Booking.com Failed to Refund Me After Canceling My Reservation at Atlas Suites

December 15, 2024 1:37 PM71

I had an incredibly unprofessional experience with Booking.com. It began with my reservation at Atlas Suites in Iskados,... Greece. The reservation offered free cancellation before a specified date. I canceled the reservation within the allowed time frame, yet the property still charged me the accommod...

Booking.com Refund Delay for Atlas Suites Hotel in Greece

Gülcan

Booking.com

December 15, 2024 1:24 PM41

I booked a reservation for Atlas Suites Hotel in Greece through Booking.com with an option for free cancellation within ...a specified period. However, the hotel charged my card during this period and has yet to issue a refund. Booking.com's website initially stated that refunds are processed within 7–...