I am absolutely furious with Booking.com for an unauthorized charge to my İş Bankası credit card! I made a reservation for June 20-27, and the terms clearly stated that no amount should be charged until the end of June 17. Furthermore, if I didn't show up, I was only supposed to be charged £125.
However, on the morning of June 16, 2025, my card was charged the full £710 by Booking.com! I immediately got a notification from İş Bankası. When I tried to report this unauthorized transaction through the method they suggested in the message, I received a frustrating reply stating that my request couldn't be processed due to "technical reasons" and to try again later.
I then canceled the reservation on Booking.com, and it showed a message saying a refund would be processed within 7-12 days. But honestly, after this, I have zero faith. The most infuriating part is that I cannot reach Booking.com customer service at all. It's impossible to get a hold of a real person to discuss this huge problem. It's incredibly stressful and unacceptable that my money was taken without authorization, and now I'm stuck in limbo with no way to contact anyone for help. Booking.com, you need to fix this immediately and refund my £710! This is a serious breach of trust and a terrible customer experience.
I am absolutely outraged and demanding immediate action from Booking.com. On June 16, 2025, a staggering ₺97,000 was charged to my credit card by Booking.com without my permission, any verification code, or a password. This unauthorized transaction is a blatant security breach and an absolute shock....
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
Hello, on April 2, 2025, an unauthorized charge of €396 (around ₺13,700) was made on my credit card under the name BKG*Hotel at Booking.com, without my knowledge or permission. I did not make this transaction and was not booking any accommodation at the time. I immediately contacted Yapı Kredi Bank...
On June 10, 2025 at 11:00 PM, my credit card was charged $618 by BKG*Hotel at Booking.C without my authorization. I did not receive any verification code, no OTP, no email, and gave no consent for this transaction. The charge appeared suddenly and is still pending as a pre-authorization on my accoun...
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