On June 10, 2025 at 11:00 PM, my credit card was charged $618 by BKG*Hotel at Booking.C without my authorization. I did not receive any verification code, no OTP, no email, and gave no consent for this transaction. The charge appeared suddenly and is still pending as a pre-authorization on my account.
I immediately contacted my bank to report the unauthorized charge, and they had to cancel my card to prevent further issues. However, I cannot get in touch with Booking.com in any way. There is no reachable customer support number, no live chat, and no effective way to raise this issue on their platform.
This situation is deeply alarming. I never made or confirmed any booking for that date or amount. I need this unauthorized charge reversed immediately and a proper investigation into how my card was used without my consent.
I’m sharing my experience here to warn others—always check your bank statement carefully if you’ve used Booking.com. If anyone has gone through this process and successfully resolved it, please share your advice. And to Booking.com: this charge must be refunded right away. Ignoring customers in serious situations like this is unacceptable.
On June 10, 2025 at 2:47 PM, a charge of $494.21 (₺) was made to my credit card by BKG*Hotel at Booking.C—completely without my permission. I received no verification code, no password prompt, and no booking confirmation. This transaction happened without any action from me, and the amount is curren...
I just discovered an unauthorized charge of €314.65 (₺ equivalent) from a place called BKG Hotel through Booking.com. I never made a reservation at this hotel, never received any confirmation, and had absolutely no knowledge of this transaction. Yet somehow, this charge is now pending on my bank acc...
On July 9, 2025, at 7:35 PM, my credit card was charged 636.16€ by “bkg Hotel at Booking c Amsterdam nl” without any prior approval or confirmation message. I immediately contacted my bank’s customer service to question how this charge was processed without my consent. The bank representative told m...
On August 8, 2025, my credit card was charged €1,028 under the description “Bkg Hotel at Booking Amsterdam” without my knowledge or authorization. I did not make any hotel reservation or payment on that date, nor did I receive any confirmation notification via SMS, email, or other channels. This tra...
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
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