Bolt support hasn’t responded after several days, how can I escalate my complaint?

To escalate your issue:
– Open the Bolt app → “Rides” → select the trip → “Help” → “I didn’t receive a response” or “My issue is not resolved.”

– Email ✉️ [email protected] with the subject: “Pending complaint – no response in X days”. Include your trip number, a summary, and screenshots.

– Post on social media to increase visibility:
• [Instagram](https://instagram.com/bolt) – @bolt
• [Facebook](https://facebook.com/Bolt)

❗ If there’s still no resolution, file a complaint on Xolvie for external support and follow-up.