Unjust Account Suspension on BlaBlaCar Mobile App, No Customer Service Response

Murat
Murat
BlaBlaCar
September 14, 2025 9:10 AM100

My BlaBlaCar mobile account has been blocked for about a month without any explanation. I have not received any notification or reason regarding why my account was suspended. Despite contacting customer support several times, I have not received any response or assistance. The account remains permanently locked, and I cannot access it.

My account is linked to the following details:

Email: y***************@hotmail.com

Phone: 0505*****35
There are no pending payments, balances, or active bookings associated with my account. I primarily used the BlaBlaCar app for travel between Istanbul and Denizli.

I request that my account be reviewed and reactivated as soon as possible, and that BlaBlaCar provide a clear explanation for why it was blocked in the first place.

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