Bitci.com Delays USDT Withdrawal for Over 48 Hours Without Resolution


On January 13, 2025, I processed two USDT withdrawals on Bitci.com: 5,000 USDT via the TRC20 network and 8,000 USDT via the BEP20 network. Despite sufficient USDT balance in the platform’s wallet, these transactions have not been credited to my account.
This delay is unacceptable, as timely access to funds is crucial. I’ve waited for a resolution but received no updates or explanations. I urgently request that Bitci.com reviews this issue and ensures the immediate transfer of the missing USDT to my account.
I expect prompt action to resolve this matter. Please address this without further delay, as this has caused significant inconvenience.


I initiated a 3638 USDT withdrawal on Bitci, but as usual, the transaction didn’t go through. This is not the first time I’ve encountered this problem, as I’ve experienced similar issues in the past. I had stopped making USDT withdrawals for a while, hoping the problem would be fixed, but nothing se...
On 27.08.2025 at 17:16, I transferred 27,076 USDT via the TRC20 network from Telegram Wallet to my Bybit TR account. Although the transaction shows as successful, even after 55 minutes the amount has not been credited to my account. I attempted to reach customer support, but I have been unable to ge...
I sent USDT from my Bitci account to my Binance account using the TRC20 network so that I could trade them. My transfer has been ongoing for twelve hours and is still not complete. This delay is causing me great anxiety and stress. I attempted to contact Bitci's support team and explain my situation...

On 21.09.24 at 18:22, I initiated a USDT withdrawal request via Bitci.com, which was approved just 4 minutes later. However, 16 hours have passed, and the funds have still not reached the recipient wallet. In an industry where speed is crucial and competitors complete transactions in just a few minu...
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