Bitay - Withdrawal Request Pending for Days

I'm so tired of Bitay. I've been waiting for them to approve my withdrawal request for days now. I haven't received any responses to my emails or phone calls, and it's making me suspicious that I might be getting scammed.
How could a major exchange like Bitay abandon its customers like this? I can't believe how I'm being treated, especially considering that I'm using my own money. This is not okay.






