It’s been 10 days, and the payments for the rides I completed through the BiTaksi app still haven’t been deposited into my account. I’ve called multiple times asking what the issue is, and they ask me, “Is the bank account yours?” I say yes, but they still can’t explain what the problem is. They keep telling me, “We’ve forwarded the issue to the headquarters, please wait a bit.” I’ve been waiting for 10 days, but I still haven’t received my money.
BiTaksi may claim to care about its users, but in reality, it only protects its own interests. My recent experience as a driver proves it. A passenger selected credit card payment through the app, and I agreed. I dropped them off assuming everything was fine. Later, I checked the app and saw the rid...
On 12/09/2025 at around 09:34, I had an issue with the payment for a taxi I ordered through the BiTaksi app. At the end of the ride, I paid ₺300 in cash to the driver. However, the driver claimed that the payment had not gone through by card and accepted the cash. Later, when I checked my credit car...
I am a commercial taxi driver using the BiTaksi application, and I earn approximately ₺90,000–₺95,000 per month solely through this platform. In addition to the commission and earnings the application already takes from each trip, I also pay a monthly membership fee of ₺3,800. Despite this, the appl...
I deposited ₹50,000, but I still haven’t received the amount in my account. Please help me, BDG. I have been trying to get support from everywhere, but my problem is still not resolved. It has already been 25 days, and I urgently need this issue to be fixed. I kindly request you to resolve this prob...
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