I Face Authenticity Concerns About Bioderma Atoderm Moisturizer

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Tuğba
October 04, 2025 7:33 pm
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About 4–5 days ago, I purchased a Bioderma Atoderm moisturizer through the N11 app, and the product arrived today. To verify its authenticity, I entered the lot number on an online lot verification website I found through Google, but the site displayed a message saying “this lot number does not exist.”

I did not notice any suspicious signs or irregularities on the product’s packaging, and this is the first time I’ve experienced such an issue — in the past, all the products I verified appeared to be authentic. However, I’m now unsure about the authenticity of this item, which has made me quite uneasy. I purchased the product for approximately ₺510, as part of a discounted offer.

I kindly request Bioderma’s assistance in confirming the authenticity of the product I received and providing a clear explanation regarding the missing or unrecognized lot number.

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