On 2025-06-29, while using Binance, I encountered a serious problem with my account balance. My expected daily earnings were $65.5, but I unexpectedly lost $47. Even though I suffered this loss, my wallet balance did not change as expected, leaving a $22 discrepancy that cannot be explained.
Previously, I experienced similar issues with smaller amounts and overlooked them. However, this time, the lost amount is significant, and I cannot ignore it. I do not understand whether this missing $22 is due to a hidden transaction fee, commission, or an error in the profit and loss calculation. Binance’s platform did not provide any clear explanation or breakdown for this difference.
This situation has caused financial and emotional distress as I rely on transparent and accurate reporting for my investments. I expect Binance, as a trusted exchange, to clarify all account activities and protect users from unexplained losses.
I explicitly request a full investigation into this matter, a clear explanation for the missing balance, and compensation if this is due to an error on Binance’s side.
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