On December 28, 2024, I executed a leveraged trade worth approximately $848. I closed the position with a profit of 103 USDT, so my account balance should have totaled 951 USDT. However, when I checked, only 762 USDT was in my account—leaving 184 USDT unaccounted for.
This discrepancy is confusing and frustrating, and I need Binance to provide an explanation for the missing amount. I’ve reviewed the transaction details multiple times but cannot figure out why this happened. Binance, please investigate this issue, clarify what caused the loss, and ensure my funds are accounted for. I expect a prompt resolution and clear communication. Thank you for addressing this matter swiftly.
I had a 2x leveraged position open for a long time on the XRP/USDT trading pair in the Binance mobile app. On October 1, 2025, I attempted to partially close this position—only about 1.1% of it. However, when I closed the trade, instead of receiving the expected 260 USDT, only 144 USDT was credited ...
I recently opened a leveraged position on Rare/USDT through Binance Futures, and what I experienced was unacceptable. While my trade was clearly showing a profit, I suddenly noticed my balance drop into the negative. There was no logical explanation—my position was in profit, yet it reversed to a lo...
I recently completed a trade on Binance, and the numbers simply don’t add up. Before the trade, I had $31 in my account. After closing the position with a $1.60 profit, I expected to see around $32 in total. Instead, my balance dropped to just $25. That’s a difference of nearly ₺200 with no explanat...
Last night, I completed a margin trade on Binance, and I closed the position while it was in profit. However, to my shock, when I checked my account afterward, $200 was missing. I did not make any withdrawal, and there was no liquidation or loss notification — just a sudden, unexplained reduction in...
I’m extremely frustrated with an issue I encountered while trading on Binance Futures. After closing a trade, the resulting USDT amount never appeared in my wallet. Instead, it was automatically recorded as a loss under a different open position. This is completely unacceptable. According to the tr...
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