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I Lost ₺400,000 After Being Scammed via Binance Account and Screen Sharing

Nilifer
Nilifer
Binance
July 19, 2025 8:09 AM145

I’ve experienced a major financial loss through my Binance account, and I urgently need support. Starting from the 4th of this month, I was contacted multiple times by individuals who claimed they could help me make investments. They instructed me via screen sharing sessions, guiding me through steps and urging me to follow exactly what they said. I had absolutely no prior experience with crypto or investments and relied fully on their directions.

They convinced me to take out loans totaling around ₺400,000 and deposit the funds into my Binance account, where they carried out transactions. Eventually, my money was transferred to another wallet without my consent. I received an email saying “withdrawal successful,” but I never received the funds.

I never directly shared my login information, but I fear my credentials may have been compromised through screen sharing. This situation has left me devastated. I urgently request Binance to investigate the matter, review my account activity, and take immediate action to recover my funds and ensure my account’s security.

Please do not ignore this—someone must take responsibility and assist victims like me.

Progress

August 11, 2025 1:09 PM

Previously, they stole my 400,000 TL, and now they are calling me saying that I still have money left in the trading app and that they will help me withdraw it. I don't know the phone number of the trading app. Please, can you help me? Please help, I beg you.

July 24, 2025 5:21 PM (5 days after complaint)

Hello Nilifer İ., We have provided the necessary guidance regarding the issue. You can connect to our live support by following the instructions, or you can ask a relative for help to follow the steps. Additionally, since the situation has reached a criminal level, we recommend that you report it to law enforcement, that is, the police department. Thank you. ^WI Binance Team

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