I Can’t Sell My Token on Binance Wallet Because the Price Shows as Zero
I’m experiencing a serious issue with my Binance global wallet. A token I purchased is still visible in my account, but its price is showing as zero, which means I can’t sell it or make any transactions. The token balance is there, but because there's no price data, the platform treats it as if it’s worthless.
This is incredibly frustrating, especially since I invested real money and now I can't even retrieve it. I didn’t receive any warning or explanation. I’ve tried to find a solution on my own, but there is no clear guidance on how to fix this.
Where is my money? I need Binance to investigate this issue and restore accurate price data for the token so I can access my funds. I expect a prompt resolution—this kind of glitch shouldn’t be happening on a platform of this scale.
Progress
The tokens I bought appear in my wallet, but they show as $0 in price, and this is my second transaction with the same issue. Live support cannot find a solution. Please compensate for my loss. I have a loss of $200. How can I get my money back? The transactions I made are visible, but there is no money in my wallet.
Hello Demet, Thank you for reaching out to us via Şikayet Var. We need to conduct a more detailed investigation regarding this product. Even though the transaction is outside the Binance exchange, in the Web3 wallet, we can inform you after reviewing it. It is sufficient for you to respond to the open live support. To connect to live support in the future: Select the GET SUPPORT button at the bottom. Write any title in the text box Answer the questions asked by the BOT and follow the options below. Unsolved Not relevant Yes, transfer to Customer Service If you connect to live support with these steps and provide the CASEID number written above, we can assist you. We are ready to help 🛟 Gi Binance team
