Bigo Live Underage Ban Error on iPhone 14 Pro Max – Fix Account Restriction

I have been a Bigo Live user with the ID “AlmightyBrogito” and I am 33 years old. Despite this, my account was classified as underage and restricted on my iPhone 14 Pro Max on October 27 last year. The restriction screen on this device states that my account has been limited due to a violation and shows a total ban of 358 days, with 86 days remaining. The strange point is that I can still go live with the same Bigo account from an iPhone 8, while on my iPhone 14 Pro Max I am treated as if I am underage and banned. This inconsistency clearly shows that there is an error linked either to the device or to the account status on this specific device, because my age is well above the platform’s minimum requirement and I can prove it with official identification. Since the beginning of this issue, I have filed many appeals through your channels, but nothing has changed in my account status on the iPhone 14 Pro Max, and I have not received a clear explanation or correction. This situation prevents me from using my account properly on my main phone and causes serious unfairness, as I am wrongfully restricted for an alleged underage violation that does not reflect reality. I kindly request that my account and device status be reviewed in detail, that the underage/violation restriction on my iPhone 14 Pro Max be lifted, and that my Bigo Live ID “AlmightyBrogito” be fully restored on this device as soon as possible. If necessary, I am ready to provide my ID or any additional verification documents to confirm my age and resolve this issue.