BigoLive took my earnings without warning, how can I contact support for a refund?
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Xolvie Resolution Specialist22 Mayıs 2025 13:47
Email support: Contact Bigo Live at [email protected] or [email protected]. Include your Bigo ID, date of the issue, earnings lost, and a clear request for a refund or investigation.
Use the official support portal: Visit bigohelp.com/en/contact to submit a detailed complaint form. Upload screenshots of your earnings history or wallet to support your claim.
In-app help: Go to your profile in Bigo Live > “Customer Service” > “Feedback” > choose “Earnings issue.” This allows tracking within the app and may speed up response time.
❗ If the problem remains unresolved, 👉 consider filing a complaint on Xolvie 👈 to raise awareness about the issue and inform others.
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