BigoLive took my earnings without warning, how can I contact support for a refund?

On December 31, 2025 at 1:51 AM, after downloading the Bigolive app from the App Store, I noticed a **mobile payment charge of $6 on my phone bill. Even though I did not purchase any package or product and did not approve any transaction, I see that this amount was charged through Apple mobile payme...

On December 22, 2025, at approximately 4:35 AM Azerbaijan time, I purchased diamonds on the Bigo Live app using my debit card in the amount of $1. The purchase was approved in the app and marked as “delivered,” but afterward the payment was not confirmed and the diamonds were not credited to my acco...

At 22:58, I purchased tokens on Bigo Live using the mobile payment method for a total of ₺1252.99. The amount was successfully deducted from my bank account, but the tokens were never credited to my Bigo account. My username is 943106779, and I also have the payment receipt as proof. After experie...

I am writing to report a serious issue with my Bigo Live account, which was stolen through my registered phone number. My account had ₺90 worth of diamonds already inside, and I had also just transferred ₺1,500 from my Garanti Bank account. Both the money and my diamonds disappeared along with my ac...

I’m experiencing serious issues with withdrawing my money from Bigo Live. The withdrawal process is taking far too long, and I haven’t received any clear response or support from the Bigo Live management team. I’ve been trying to get assistance, but no one is helping—especially from the person suppo...

I placed an order for diamonds on Bigolive with order number 2506430314230383, which cost me ₺194.78. However, after completing the purchase, I realized that the code I received is not valid for use in Turkey. Unfortunately, I didn’t notice the warning or disclaimer before confirming the transaction...

I’ve been trying to withdraw my earnings from Bigo Live, but every time I attempt it, I get the same message: “Under review.” This has been going on for far too long, and it’s extremely frustrating. I’ve followed all the rules, completed the necessary steps, and still, I’m unable to access the money...

My BigoLive wsllet is frozen and i dont know why nobody answers the phone on the support line or replies to emails why I dont understand I've tried many times and nothing is getting pissed off they froze it without any reason can you help me or not it's not right or fsre that they dont reply

I recently found out that my BigoLive account had some in-app chip purchases made without my knowledge. I asked for a refund right away, but unfortunately, my request was turned down. Even though there were no such transactions on my account, they turned down my request for a refund. I asked custome...