On 22.08.2024 at 11:30 AM, I deposited ₺500 via bank transfer into my Betwinner account (Account No: 937854807). Even after waiting more than three hours, the money never appeared in my account balance. This is not the first time I’ve experienced such delays with Betwinner deposits—similar issues have happened multiple times, and every time I am left waiting and feeling frustrated.
I immediately tried reaching out to Betwinner live chat support, but as usual, there was no response. It is extremely disappointing that a platform handling financial transactions cannot provide timely assistance or even confirm where my money has gone.
I demand that my ₺500 deposit be credited to my account without further delay. Additionally, I expect Betwinner to implement proper measures to ensure these repeated delays and account disruptions do not keep happening to loyal customers. This recurring problem is unacceptable, and unless resolved quickly, I will be forced to escalate my complaint through official consumer protection channels.
On July 14th at 17:49, I deposited money into my Betwinner account using the fast transfer method. It has now been over 48 hours, and the funds still haven’t appeared in my balance. I have verified the transaction details multiple times, and the money clearly left my bank account—yet it’s completely...
On May 25, I deposited ₺400 into my Betwinner account. For reasons still unknown, the payment was instantly rejected. I waited patiently, expecting a resolution or at least an explanation, but several days have passed with absolutely no response. I reported the issue to their finance department, but...
On August 23, 2025, I deposited ₺980 into my Betwinner account (ID: 674652039) via Ziraat Bank. Despite the transaction being completed and the funds leaving my bank account, the money never appeared in my Betwinner balance. This is not the first time I’ve experienced such an issue with Betwinner d...
On September 24, 2025, at 11:55 AM, I deposited 500 TL into my Betwinner account (User ID: 178236463) using the Parolpara method. Despite the transaction being completed and having my receipt, the funds have still not been credited to my account. I contacted live chat and email support multiple tim...
Earlier today, I deposited ₺300 into my Betwinner account and turned it into ₺1200 through gameplay. I requested a withdrawal immediately, but it’s now been 21 hours and I still haven’t received my money. When I emailed customer support, they responded by saying it could take 5 to 7 days for the pay...