Betway blocked my withdrawal after a big win, how can I get my money?

Xolvie
Xolvie Resolution Specialist May 18, 4:59 pm

If Betway stopped you from cashing out after a big win, do these things to fix the problem:

* Check Your Account: Make sure that all of the Know Your Customer (KYC) checks have been completed and that you've met any bonus betting requirements.

Withdrawals may take longer if they are asked for after 12 p.m. or on the weekend.

* To talk to Betway Support, go to the Help part of their website or app and use live chat, which is available 24/7.

Global email addresses are [email protected] and [email protected] for South Africa. You may also call 0861 787 250.

❗ Take the Problem to a Higher Level: If the problem is still not solved, 👉 file a complaint with Xolvie 👈 to connect with others and find support.

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