Bettilt Withdrawal Linked To Police Lien On Bank Account

I am writing regarding a serious issue that arose after a withdrawal from my Bettilt account and the subsequent lien placed on my bank account. In June 2025, I received a withdrawal of approximately INR 40,000 from Bettilt (Transfer ID: 76909205, UTR: 517664754661). I later discovered that this payout transaction appears to have been linked to a cybercrime complaint involving the payment source or account used in the payout chain. Following this, Kotak Mahindra Bank placed a lien/freeze on my bank account held in Mumbai, India, based on instructions from Mahadevapura Police Station in Bangalore, India. The reference provided to me is Mahadevapura Police Station Cr No. 391/2025 under BNS Act provisions, relating to the disputed transaction trail connected to the payout received from Bettilt. Although the withdrawal I received from Bettilt was approximately INR 40,000, the lien amount currently placed on my bank account is around INR 93,071. I have previously used the same Kotak Mahindra Bank account for both deposits and withdrawals on Bettilt without any issues. I had no knowledge of any disputed or allegedly fraudulent source funds connected to the payout chain and used Bettilt purely as a normal customer. There was no remaining balance in my Bettilt account at the time it was permanently blocked. After learning about the lien, I immediately contacted Kotak Mahindra Bank and was informed that the freeze was imposed upon instructions from Mahadevapura Police Station related to the transaction trail of the Bettilt payout. I was clearly advised that clarification and cooperation from the originating payout/payment source would help resolve the matter. I then contacted Bettilt support without delay, providing all relevant transaction details and the police reference. Initially, I was informed that the issue had been forwarded to the finance department for checking, under Case Ticket ID: A4CDF6 and my registered email ID fsaro*****@gmail.com. However, my follow‑up emails stopped receiving responses, and my Bettilt account was subsequently permanently locked. This situation has been ongoing for several weeks and is causing me serious financial and legal difficulties. Therefore, I request that Bettilt and its payment or service provider urgently assist in resolving the lien or freeze placed on my bank account due to the payout transaction received from your platform. Specifically, I request: written confirmation that the transaction in question was a legitimate Bettilt withdrawal; coordination and communication with the payment provider involved in the payout chain; clear information and clarification to my bank and the investigating authorities regarding the transaction source; and active assistance in getting the lien or freeze removed or otherwise resolved. In addition, I request details of the payout or payment processor used for this transaction, my withdrawal and account history related to this payout, and a clear explanation of the reasons for the permanent lock placed on my account. I am facing significant hardship because of this issue and I ask for urgent cooperation and a prompt, written response from Bettilt’s compliance and finance departments so that the matter can be clarified with the bank and the police and the lien on my account can be resolved.