I decided to try Betterme and signed up for their free trial membership. I was enticed by their claim that if I canceled my membership within one month, I would not be charged for the subsequent months. With that assurance, I proceeded to begin the trial membership. However, I canceled my trial membership via email and through their system on May 18, 2023, specifically on June 15, 2023. Surprisingly, I received a message informing me that 115 TL had been deducted from my account. The message ID was 5122969, according to the message. This is completely unacceptable! I canceled my membership and do not want any additional charges placed on my account. I demand a refund for the money you took out. I am expecting a clear email confirming that my membership has been canceled. This situation must be resolved as soon as possible.
In October 2024, I started a BetterMe subscription but decided to cancel as I no longer wanted to continue. I followed the cancellation instructions in the app and believed the process was completed. However, I recently discovered that for the past three months, ₺350 has been deducted from my card e...
This is unbelievable! I signed up for a one-month trial with BetterMe, only to recently discover that they’ve been charging my account ₺199 every mont...
Due to the complexities of the process, my efforts to cancel my BetterMe membership have been futile thus far. What was supposed to be a one-month free trial of an app has turned into months in which I have not used it, despite the fact that they continue to deduct 115 tl from my credit card. Despit...
I signed up for the Betterme app for one month, but on March 25, an amount of 115.64 TL was deducted from my account without my knowledge. Unfortunately, there is no customer service available for the app, and my registration was stopped when it created a new character and asked for payment again. I...
I subscribed to BetterMe for one month and later canceled my membership, yet this month, they still charged me ₺350 without my authorization. The wors...
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