BetterMe Yoga Unauthorized Charges After One-Time Payment

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Hülya
January 20, 2025 8:38 pm
147

I signed up for a one-year subscription to the BetterMe Yoga app for 350₺, expecting it to be a one-time payment. However, after just one month, an additional 700₺ was withdrawn from my account without any prior notice or consent.

There is no customer service number to reach, making it impossible to resolve this issue directly. I am extremely dissatisfied as I have not even used the app, and these unauthorized charges are unacceptable. I demand an immediate refund for the unauthorized 700₺ and the cancellation of any further charges. BetterMe must address this issue and provide transparent communication with their customers. This behavior feels like a deliberate scam.

January 24, 2025 3:11 pm (3 days after complaint)

Hello Hülya E.! Thank you for contacting us. We are willing to assist any user with any request and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Sincerely, BetterMe Team

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