BetterMe App Charged Me 7 Times Without Authorization

October 25, 2024 11:59 am
119

I initially signed up for a one-month subscription with the BetterMe app, but since then, they have renewed my subscription 7 times without my consent, withdrawing ₺350 monthly. What’s more frustrating is that my App Store account shows no active subscription, so I had no way of knowing this was happening.

Even more concerning, they charged me twice in July, despite me only using the app back in April. I am requesting immediate assistance to cancel this unauthorized subscription and a full refund for the unjust charges.

November 06, 2024 1:57 pm (12 days after complaint)
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