5
Serdar is very satisfied with the result
Resolved

BetterMe Yoga Charged Me ₺175 Monthly Without Consent

profile
Serdar
October 11, 2024 2:49 pm
141
Serdar's Thank You Message
“Thank you for solving my problem.”

I initially paid ₺175 for a 1-month exercise program with BetterMe Yoga, but despite not using the app after that, they’ve continued to charge me ₺175 regularly! I only downloaded the app for a one-month trial and never approved any ongoing subscription. Now, I can't reach customer service, and there’s no contact number available. I urgently demand the cancellation of this subscription, a refund of the unauthorized charges, and the removal of my card information from their system. This needs to be resolved immediately!

October 16, 2024 1:30 pm (4 days after complaint)

Hello! Your request has been reviewed and addressed appropriately. Please check your email inbox. If you have any other questions or requests, we are ready to assist you. Best regards, The BetterMe Team

Serdar
Serdar
October 16, 2024 10:15 pm

Thank you for solving my problem.

October 17, 2024 10:52 am

Hello, It was a pleasure for us to respond to your request. If there is any other matter we can assist you with, please let us know. Have a nice day!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

BetterMe Yoga Unauthorized Charges After One-Time Payment

profile
Hülya
January 20, 2025 8:38 pm
151

I Got Charged by BetterMe App Without My Consent After One-Time Use

profile
Levent
March 21, 2025 8:57 pm
130

BetterMe Yoga Subscription Still Charging Monthly After Cancellation

profile
October 01, 2024 11:33 pm
113
Report a Similar Issue