I discovered that Betterme charged my card without my consent. I only purchased a one-month subscription, so I didn’t sign up for any ongoing plan. I didn't have time to use the app and couldn't even utilize the one-month package I paid for. Now, I can’t find a phone number to contact for a refund and to cancel my subscription. There was no warning that my membership would continue if I didn’t cancel.
I urgently request a response and immediate cancellation of my membership. If I don’t hear back soon, I will file a complaint with the Consumer Arbitration Committee. I want my subscription canceled immediately and no further charges made to my account. You cannot withdraw money without my permission! It's unacceptable that there isn't even a contact number available.
I discovered that BetterMe withdrew funds from my card without my permission. I had simply purchased a one-month subscription and did not sign up for a membership. Furthermore, owing to a lack of time, I was unable to use the app and could not even take advantage of the one-month subscription I paid...
I noticed that BetterMe charged my card without my permission, and there's no contact number available in the app. I couldn't use the app due to lack of time. I haven't received any warning that my membership would continue if I didn't cancel. I urgently request a response; otherwise, I will escalat...
I saw that BetterMe debited money from my card without my consent, despite the fact that I just bought a one-month plan. I did not sign up for any membership. Later, due to a lack of time, I was unable to utilize the app at all, including the one-month subscription I paid. There is no phone number t...
I recently discovered that BetterMe has been withdrawing money from my card without my permission. I initially purchased a one-month package, not a subscription, and due to lack of time, I wasn’t even able to use the app, including the one-month package I paid for. Despite not subscribing, I have b...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
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