I was charged for a subscription to BetterMe without my consent after the 12-week trial period ended. I did not authorize this subscription, and I find it misleading that automatic payments are hidden in the background with these kinds of apps. You first offer a free trial and then cause inconvenience by charging without clear notification.
I am requesting a full refund as I cannot pay extra for an app I did not use or intend to continue. Please address this issue promptly and refund the charges made without my approval.
I initially signed up for BetterMe under the impression that I was using a free trial plan. At no point did I authorize or knowingly switch to a paid subscription. I never used the app after the trial period, and yet, without any clear notification or consent, BetterMe charged me under a paid plan. ...
I initially purchased a weekly subscription to BetterMe to test the app. However, due to irregular usage, I decided not to continue. Despite this, after the trial week ended, I noticed that the app charged me for a full month without my permission. I emailed them within two days, explaining my situa...
I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certa...
I subscribed to BetterMe this morning, attracted by their advertised 1-week free trial. However, the app instantly charged my account, completely disregarding the trial period. This is misleading and unfair to consumers. A free trial should mean no charges until the trial ends, which is both standar...
BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
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