BetterMe overcharged my subscription fee

January 19, 2023 10:27 am
68

Recently, I made the mistake of downloading the BetterMe app and subscribing to their annual subscription plan for 148 TL. Little did I know that a week later my credit card would be charged a whopping 560 TL without my approval or knowledge! I immediately wrote an email to their customer service requesting a cancellation of all subscriptions and refund - however, my request has yet to be addressed by anyone at the company which I find completely unacceptable. I'm sure there are many people out there who have experienced similar issues with this app, so I wanted to write this post as a warning not just to myself but also to others who may be considering buying it. Don't make the same mistake that I did - avoid BetterMe altogether; they simply cannot be trusted!

January 27, 2023 3:43 pm (8 days after complaint)
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