I canceled my BetterMe subscription, yet the app keeps charging my card every month. I noticed this issue on my bank statement and discovered that they have been deducting money for months, even though my subscription is canceled in the App Store.
I don’t even remember my username or password, so I can’t log in to check further. This situation is unacceptable and feels like a deliberate oversight to exploit customers.
I demand an immediate refund for all unauthorized charges and a permanent resolution to this issue. BetterMe must respect cancellations and stop charging users without consent. Please address this matter urgently and ensure this doesn’t happen to others!
I recently discovered that BetterMe has been charging me every month without my knowledge or consent, even though I never subscribed to any membership...
I used the BetterMe app for a few weeks but wasn’t actively using it, so I removed it and canceled my subscription. However, I recently discovered that the app saved my payment information without my consent and has been charging my card for months for a service I no longer use. I am shocked and ups...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
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