I initially subscribed to the BetterMe app for one month, paying ₺170. However, I didn’t like the app and stopped using it, eventually deleting it from my phone. Despite this, I’ve noticed that for the past three months, ₺350 has been deducted from my account each month without my authorization.
I demand an immediate refund for these unauthorized charges and expect BetterMe to review and resolve this issue promptly. It’s unacceptable for a subscription I didn’t use or approve to continue charging me. Please address my complaint and ensure others don’t face similar problems with your service.
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
I downloaded the BetterMe app, tried it for a week, and then decided to delete it as it wasn't for me. However, to my dismay, I discovered that I've been charged ₺115.64 for the past 2-3 months, even though I haven't been using the app. I demand a refund for these unauthorized charges. How did you r...
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
I downloaded the BetterMe app and subscribed for only one month. However, after my one-month subscription ended, the app started charging ₺234 from my card every month without my authorization. I have tried to find a contact number to request a refund and cancel the subscription, but I could not lo...
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