BetterMe Charged but Can't Log In

May 19, 2024 3:13 pm
625

I registered for Betterme and the payment was successfully processed on my card, but I'm unable to access the app. Whenever I give it a shot, I always end up encountering an error with my email and password. After spotting their ads all over the place, especially on Instagram, I thought I'd give it a shot. Unfortunately, the experience has been a total letdown. After trying multiple times, I'm still unable to access my account. I'm really irritated and need help to fix this problem as soon as I can.

May 19, 2024 5:02 pm (1 hour after complaint)

Hello! Thank you for contacting us. We are willing to assist every user with any request and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Best regards, The BetterMe Team

May 28, 2024 9:57 pm

Hello. Thank you for letting us know about the issue. Our team has already reached you via email. To make sure everything works fine, we would appreciate your further reply. Kind regards, team BetterMe

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