I am facing serious issues with Betnano and I am extremely frustrated. Every time I try to play, I keep receiving a "low credit" warning even though I have money in my account. The system keeps prompting me to add more funds, but I already have a balance. I don't understand why I am unable to access the games when everything should be working normally.
On top of that, I was able to contact live support yesterday, but today it has become impossible. No matter how many times I click to open the live chat, it doesn't load at all. It feels like I am completely locked out without any explanation or support.
I expect Betnano to immediately resolve these problems—both the credit warning issue and the live support access problem. As a paying customer, I deserve proper service without these endless technical glitches!