I signed up with Betnano, deposited money, and started playing—only to have my ₺10,000 balance completely wiped out without warning. When I contacted support, they said I violated the rules. I asked what exactly I did wrong, and their vague answer was “irregular gameplay.” No details, no evidence—just an excuse to keep my winnings.
When I insisted on getting my money back, they told me not to “threaten” them. Since when is demanding your own money back considered a threat? What Betnano wants is clear: players should lose. If they win too much or try to withdraw, the site makes up a violation and resets your balance.
They even have the nerve to say “the provider made the decision.” As if a massive provider has nothing better to do than monitor individual accounts. That’s a joke, and everyone knows it.
Betnano, give me back my ₺10,000 or show solid proof of the so-called violation. You can’t just erase users’ money and hide behind generic terms. If you don’t resolve this, I will pursue every legal and public channel to make sure others know exactly how you operate. Pay what you owe—or prove your claim.
I joined Betnano just a week ago and placed three bets. I lost two of them with no issues, but when I won ₺10,000 and earned ₺20,000, they claimed a “risk unit” issue and deleted my winnings. This is unacceptable behavior from a betting platform. They had no problem when I was losing, but as soon a...
Hello, On November 30, 2024, I played on my Betnano account with a balance of ₺60K. After playing slot games, I increased my balance to ₺106K and requested a withdrawal of ₺100K. Shortly after, Betnano closed my account and told me to contact live support. I requested a call, and they informed me ...
I tried to deposit ₺500 into my Betnano account, but instead, they withdrew ₺1145 from my bank. Shocked, I immediately contacted live support, expecting a quick resolution. Instead of helping, they told me I needed to deposit another ₺1355 to “complete the process.” When I pushed back, they claimed ...
It has been 10 days, and Betnano still hasn’t contacted me regarding a serious issue. In all my years of using betting sites, I have never seen anything like this. They seized my legitimate winnings without giving any real explanation. When I managed to reach live support, they confirmed that they ...
On Monday, I placed a ₺17,000 bet on Getafe to win, and the match ended in my favor. I submitted a withdrawal request, only to find that Betnano erased my winnings and returned just my initial deposit. When I asked for an explanation, they claimed "bonus abuse" as the reason. This is highly unfair ...