I Lost on Betebet When Roulette Was Played Without My Permission

I’ve been using Betebet for over 8 years, mostly in the casino section, and I’ve never experienced anything like this before. Recently, while I was logged into my account and active, someone entered a roulette game and placed bets using my balance—without my knowledge or consent. When I noticed the missing funds, I immediately contacted live support, expecting help. Instead, I was told, “You played it yourself.”

That response shocked me. I asked them to check the gameplay history because I never even opened the roulette game, let alone placed a bet. Still, they claimed they couldn’t verify anything and refused to refund the ₺2,750 that was lost. They offered no real investigation, no transparency, and definitely no accountability.

This isn’t just about the money—it’s about trust. I now feel completely unsafe on a platform I’ve been loyal to for years. If Betebet can’t protect my account or even admit to a possible breach, how can any player feel secure? I’m demanding a full investigation and the return of my funds. Until this is resolved, I won’t be returning—and I strongly advise others to think twice before trusting their money to this site.