Betebet Misled Me About Loss Bonus Rules and Drained My Winnings

I earned 2,291₺ using the loss bonus on Betebet. Before proceeding with a withdrawal, I contacted live support to ask if there was a withdrawal limit for the loss bonus. They confirmed there was no limit. However, when I returned to the game, my balance had mysteriously dropped to 27₺.

I contacted live support again, and they started claiming my account might have been accessed on a "fake site." When I reviewed my game history, I saw that someone had played a game I never entered, betting 300₺ repeatedly until my balance was gone—all within two minutes.

This wasn’t the first issue. I’ve previously made deposits that didn’t appear in my account. They requested a receipt, and I provided one through my mobile banking app, but they rejected it and asked for a document directly from the bank. Even after providing that, nothing was resolved.

Betebet, your practices are unacceptable, and you continue to mislead and harm users. I demand immediate action to recover my lost funds and for you to take accountability. It’s ironic to claim "fake sites" when your platform treats users so poorly. Stop exploiting players and fix these issues now!