Betcio Support Ignored My Withdrawal Problem—Funds Still Missing

On October 20, 2025, at around 6:03 a.m., I requested a ₺2,500 withdrawal from my Betcio account. However, even after all this time, the transaction has not been completed, and my winnings have not been transferred to my bank account. Betcio representatives claim that the money has been sent, but I have not received any payment, and my winnings appear to have been confiscated.

My username is K***. The withdrawal was made from my own balance, not from any bonus or promotional funds. I contacted live support regarding the issue, but no one helped me, and no solution was provided. This is the first time I’ve experienced such a problem, though I’ve seen that other users have reported similar cases.

I can provide screenshots and any necessary documents related to the transaction. I request that my issue be resolved immediately and that my ₺2,500 withdrawal be fully credited to my account without further delay.