Not a Clean Wash Out of My Beko Washer
I've been using the Beko BK 9101 EYS washing machine, and I'm having trouble getting my clothes clean. It doesn't get rid of stains, and my laundry is ending up with gray and faded colors. So, after dealing with this problem for months, I finally found out today that it's actually the detergent causing the issue, not the machine. But I've already said multiple times that I have a one-year-old baby and I don't have to use the detergents they suggest. This response was the final straw for me. I'm thinking of going to the Consumer Arbitration Board to deal with the issue of my damaged clothes. I'm really frustrated with what happened, and I'm determined to do something about it to fix the damage done to my clothes.
Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
Friends, don't buy it and don't let others buy it. They are blaming the detergent and moving on. I will go to the Consumer Arbitration Committee next Wednesday!
